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Shipping & Returns

All items are quality controlled and checked for any faults before they are dispatched. If for any reason you are dissatisfied with your purchase, feel free to contact us via e -mail. You need to send pictures of the item to our mail box. The email subject should be named with "Order No." so that we can give you a quick reply. If you wish to return your purchase, we're sorry that you may pay 50% of item's price as our poundage and restocking fee for your returned items. The return shipping costs are also the responsibility of the customers.

You may exchange your product for any other product in our website for equal or lesser value. If exchanged for a lesser value item the remaining balance will be refunded to your Credit Card. It should be emphasized that if you are unable to return or exchange the products within 7 days of receipt, request will not be entertained.

We will gladly take back or exchange any merchandise as received with original package within 30 days of purchase(From the date products were received, if you find the products with quality problems (Non-human factors or non-resistant external damage), it can be returned and replaced. You need to send back to us the products in original package. When we receive the products sent back exactly, we will replace it with new ones and ship them back to you again. We will pay the shipping fees for the replaced products that we ship to you. 

If you cancel your order with us, you must return any items to us immediately, in the same condition in which you received them, at your own cost. If you return any items, we will not be responsible for any loss or damage to them in transit and we reserve the right to charge you for any such loss or damage.If you are not happy with your purchase, simply complete the form contained in your parcel and return the item, along with the completed form, to us within fourteen days following receipt of your parcel.